Star Alliance Unveils Expansive New Lounge at Guangzhou Airport

Key facts

• Star Alliance opened a new lounge in Guangzhou Baiyun International Airport Terminal 3.
• The lounge spans approximately 1,400 square meters and seats 245 guests.
• A 700-square-meter outdoor garden is a notable feature of the new facility.
• The lounge operates 24 hours a day.
• Access is granted to First and Business Class passengers and Star Alliance Gold members.
• Ten Star Alliance member airlines, including Turkish Airlines, operate from Guangzhou.
• The lounge design incorporates Lingnan culture and Guangzhou's natural landscape.

New Gateway for Premium Travellers Opens in Guangzhou

Star Alliance has inaugurated a significant new lounge at Guangzhou Baiyun International Airport, marking a substantial upgrade to its passenger amenities within the recently opened Terminal 3. This expansion underscores the alliance's commitment to enhancing the travel experience for its premium customers at one of China’s crucial international hubs. The facility represents an evolution of the alliance's lounge strategy in Asia, building upon the success of its first lounge in the same city, which debuted in 2024. The new space aims to provide a more seamless and comfortable journey for travellers connecting through Guangzhou. Ambar Franco, Vice President – Customer Experience at Star Alliance, highlighted the lounge's importance, stating that such facilities are vital for delivering effortless journeys. The new Guangzhou lounge, she noted, is designed to offer enhanced comfort and functionality, reflecting the city's growing status as an international gateway.

An Oasis of Calm with an Uncommon Outdoor Space

Spanning an impressive 1,400 square metres, the new lounge is designed to accommodate approximately 245 guests. A standout feature is its expansive 700-square-meter outdoor garden, a rarity in airport lounges, offering passengers a unique open-air environment for relaxation. The lounge operates around the clock, ensuring service availability for the varied schedules of international flights. This 24-hour operation aims to cater to the needs of travellers at all hours. Access to this premium facility is extended to First and Business Class passengers, as well as Star Alliance Gold members flying with member airlines from Terminal 3, irrespective of their booked cabin class.

Cultural Touches and Culinary Delights

The design of the lounge is a thoughtful collaboration between the airport and Star Alliance, weaving in elements of Lingnan culture and the local landscape. A central installation inspired by the kapok flower, the official emblem of Guangzhou, serves as a prominent design feature. Local traditions are celebrated through a dedicated tea experience, guided by skilled tea artists. This offers passengers a taste of authentic Guangzhou culture. The culinary programme, developed in partnership with the chef team from Pullman Hotel, presents a curated selection of both Chinese and Western dishes, aiming to satisfy diverse palates.

Extensive Network Served from Guangzhou

Currently, ten Star Alliance member airlines utilize Guangzhou Baiyun International Airport as a base. These include prominent carriers such as Air China, ANA, Asiana Airlines, EgyptAir, Ethiopian Airlines, EVA Air, Shenzhen Airlines, Singapore Airlines, Thai Airways, and Turkish Airlines. Collectively, these airlines operate approximately 1,500 weekly departures from Guangzhou. These flights connect passengers to 52 destinations across 10 different countries, highlighting the airport's significant role in international air travel. The operations for these airlines have now fully transitioned to Terminal 3, with the new lounge serving as a central point for premium passengers.

Comprehensive Facilities for Comfort and Productivity

Beyond its unique garden and cultural offerings, the lounge is equipped with a comprehensive suite of amenities. Travellers can find dedicated rest areas and sleep pods for rejuvenation, as well as private rooms for focused work or quiet time. Work zones are integrated throughout the space, providing connectivity and facilities for business travellers. Reading spaces offer a more relaxed environment for those seeking quiet contemplation. The lounge is managed by Guangzhou Baiyun International Airport Business Travel Service Co., Ltd., with the expectation that it will significantly elevate the international traveller experience.

The bottom line

• Star Alliance has opened a new, larger lounge in Guangzhou's Terminal 3, featuring a 700 sqm outdoor garden.
• The lounge is accessible to First, Business, and Star Alliance Gold members.
• Ten Star Alliance carriers, including Turkish Airlines, operate from Guangzhou, serving 52 destinations.
• Design elements reflect Lingnan culture, including a kapok flower installation and a tea experience.
• The facility offers rest pods, private rooms, and work zones, operating 24 hours.
• The lounge represents Star Alliance's ongoing investment in premium passenger experiences in Asia.