One Nz Outages : ce qu'il faut savoir

One NZ internet customers are experiencing outages across the country. One Nz Outages s'impose comme l'un des sujets qui mobilisent l'attention en New Zealand ce vendredi.

Les faits

• One NZ internet customers are experiencing outages across the country.
• One NZ and 2degrees customers are experiencing outages to internet and calls across the country.
• The website Downdetector showed a spike in outages for One NZ, Spark and 2degrees this morning.
• We know how important it is to stay connected, and how frustrating it is when your internet or phone connection goes down.But sometimes an outage can happen, so our goal is to minimise disruption and get our connectivity back and up and running as quickly and safely as we can.
• The South Island and the lower North Island were experiencing the outages heavily, with Christchurch and Wellington listing the most outages on One NZ's outage map.

L'essentiel

Dans le détail, one NZ and 2degrees customers are experiencing outages to internet and calls across the country.

Sur le fond, the website Downdetector showed a spike in outages for One NZ, Spark and 2degrees this morning.

Concrètement, We know how important it is to stay connected, and how frustrating it is when your internet or phone connection goes down.But sometimes an outage can happen, so our goal is to minimise disruption and get our connectivity back and up and running as quickly and safely as we can.

Au-delà de ce constat, the South Island and the lower North Island were experiencing the outages heavily, with Christchurch and Wellington listing the most outages on One NZ's outage map.

Reste à préciser que the company acknowledged the widespread outages under one report.

Les chiffres

À noter par ailleurs : 2degrees said on its website it also was aware of the outages.

Plus précisément, one NZ fined over $1m for breaching emergency call obligations 1 Dec 2025 One NZ said "no customers were harmed as a result of these breaches".

Dans la foulée, one NZ fined over $1m over emergency call breaches.

À ce stade, one NZ fined over $1m for breaching emergency call obligations.

Le contexte

Reste à préciser que the website Downdetector shows a spike in outages for One.nz this morning.

À noter par ailleurs : one NZ staff protest WFH policy change 15 Jan 2024 One NZ call centre workers are protesting the company's plan to require them to work from the office three times a week instead of two.

Plus précisément, Check our current network status and planned upgrade work, for both mobile and fixed.

Dans la foulée, To check if there is a planned or unplanned outage in your area, simply enter your address into the map below.This can give you updates about mobile, wireless broadband, landline, fixed broadband and other services including our Rural Broadband services, the My One NZ app and other unexpected network events.

À ce stade, Planned outages allow us to carry out essential upgrades to our networks so we can provide better connectivity long-term.

À retenir

• One NZ and 2degrees customers are experiencing outages to internet and calls across the country.
• The website Downdetector showed a spike in outages for One NZ, Spark and 2degrees this morning.
• The South Island and the lower North Island were experiencing the outages heavily, with Christchurch and Wellington listing the most outages on One NZ's outage map.