Six Flags New England Ride Stops Mid-Cycle, Guests Escorted Off Superman Roller Coaster
The incident at the Massachusetts park follows a separate malfunction at Six Flags San Antonio, where riders were stranded 200 feet in the air for up to 15 minutes.

UNITED STATES —
Key facts
- On Friday, April 24, the Superman roller coaster at Six Flags New England did not complete its typical cycle.
- Trained employees safely unloaded all guests from the ride; all riders were invited to return to the park.
- A separate incident at Six Flags San Antonio involved the Supergirl Sky Flight ride, which stalled at 200 feet.
- being stuck for 10 to 15 minutes before maintenance intervened.
- A Six Flags spokesperson said the San Antonio ride was stopped because a guest violated the safety policy.
- Video footage of both incidents has circulated widely online, raising public questions about ride safety.
Ride Stops and Guest Evacuations at Two Parks
Six Flags New England in Agawam, Massachusetts, became the focus of safety concerns after video emerged showing guests being escorted off the Superman roller coaster. The park confirmed that on Friday, April 24, the ride did not complete its typical cycle. Trained employees safely unloaded all guests, and the park stated that riders were in constant contact with staff throughout the process. Separately, at Six Flags San Antonio in Texas, a video captured riders suspended mid-air on the Supergirl Sky Flight ride, which rises 200 feet. Maria Salazar, who was on the ride, told Storyful that she and her husband, along with friends, were stuck for approximately 10 to 15 minutes before maintenance was called to lower them.
Park Statements Cite Safety Protocols and Guest Violation
In a statement to Western Mass News, Six Flags New England emphasized that the ride has extensive safety sensors that can stop it if needed. The park added: “On Friday, April 24 the ride did not complete its typical cycle. Trained employees safely unloaded all guests from the ride. Our team was in constant contact with the guests, and all riders were invited to return to the park.” For the San Antonio incident, a Six Flags spokesperson told KSAT that an operator stopped the ride because “a guest violated our safety policy.” The statement read: “Last weekend, a ride operator stopped one of our rides when a guest violated our safety policy. Once the issue was resolved, the ride resumed. All guests safely exited, and the ride remained open for the remainder of the day.”
Rider Accounts and Ride Specifications
Maria Salazar described the experience at Six Flags San Antonio: “When my husband, our friends, and I got in the ride, it stopped in the air for about 10 to 15 minutes before they had to call maintenance to bring us down.” The Supergirl Sky Flight is described on Six Flags’ website as an enhanced swing set that spins riders around a themed tower, reaching 200 feet and offering panoramic views. The Superman roller coaster at Six Flags New England is a major attraction, and the park’s statement did not specify the cause of the incomplete cycle beyond the safety sensor activation.
Viral Videos Amplify Public Scrutiny
Both incidents have gained traction online, with videos of the stalled rides circulating widely. The footage from San Antonio shows riders seated in open-air swings high above the ground, while the Massachusetts video depicts guests walking down the coaster’s exit stairs. The viral nature of these clips has intensified public questioning of ride safety protocols at Six Flags parks. any injuries. In both cases, guests exited without harm, and the rides resumed operation after the issues were resolved.
Background on Six Flags Safety Record and Ride Operations
Six Flags operates numerous thrill rides across its parks, with safety systems designed to halt rides automatically if sensors detect anomalies. The company’s website promotes Supergirl Sky Flight as a ride that “increases speed as it reaches the top,” emphasizing the thrill of being lifted 200 feet. The Superman roller coaster similarly relies on a network of sensors to ensure safe operation. These recent incidents are not unprecedented; amusement park rides occasionally stop due to sensor triggers or guest behavior. However, the back-to-back nature of the events and the widespread sharing of videos have put the chain under renewed scrutiny.
Open Questions and Next Steps
Neither Six Flags New England nor Six Flags San Antonio has disclosed the specific nature of the guest violation that led to the ride stop in Texas, nor the exact sensor reading that interrupted the Massachusetts coaster. The parks have not announced any changes to ride operations or additional inspections beyond standard procedures. Riders who were evacuated from the Superman ride were invited to return to the park, but it remains unclear whether any compensation or further follow-up was offered. As videos continue to circulate, the public and safety advocates are likely to press for more detailed explanations from the company.
The bottom line
- Two separate ride incidents at Six Flags parks in Massachusetts and Texas occurred within days of each other, both captured on video.
- The Superman roller coaster at Six Flags New England stopped mid-cycle on April 24; all guests were safely unloaded by trained staff.
- At Six Flags San Antonio, the Supergirl Sky Flight stalled at 200 feet for 10-15 minutes; a guest violation was cited as the cause.
- in either incident, and both rides resumed operation the same day.
- Six Flags has not disclosed specific details about the guest violation or the sensor trigger that stopped the Massachusetts ride.
- The viral videos have raised broader questions about ride safety protocols at major amusement parks.


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