B&Q Recalls GoodHome Fridge-Freezers in Ireland Over Fire Risk

Key facts

• Urgent recall issued for GoodHome Integrated Fridge Freezers sold by B&Q Ireland.
• Fault in defrost mechanism poses fire and electric shock risks.
• Affected models sold between February 2022 and April 2026.
• Approximately 63 units are thought to have been sold.
• B&Q offers full refund, replacement, or installation services.
• Customers can claim €85 compensation for spoiled food.

Urgent Safety Warning Issued for B&Q Appliances

An urgent recall has been issued for a specific batch of GoodHome Integrated Fridge Freezers sold by B&Q in Ireland, following the discovery of a critical safety defect. The Competition and Consumer Protection Commission (CCPC) confirmed the recall on Thursday, advising all owners of the affected appliances to immediately unplug them from the mains. The fault lies within the defrost mechanism, which has been found to cause localised damage. This defect presents a significant risk, potentially leading to either a fire or an electric shock for consumers. The recall specifically targets GoodHome Classic Integrated Automatic Defrost Fridge Freezers in white, with approximately 63 units believed to have been sold across Ireland over the past four years.

Identifying the Affected Models

The recall encompasses GoodHome Integrated Fridge Freezers sold between February 2022 and April 2026. Two specific models are affected: one with product number GHBI7030FFUK 70:30 and barcode 5059340169538, and another with product number GHBI5050FFUK and barcode 5059340169545. Consumers can locate the model and serial number inside the door of their fridge-freezer to verify if their appliance is part of the recall. The CCPC has strongly advised customers to cease using the product immediately to mitigate any potential hazards. Kingfisher International Products B.V. is overseeing the recall process, working to ensure all affected customers are identified and provided with appropriate solutions.

Consumer Redress and Compensation Options

B&Q is offering a comprehensive range of options to affected customers to address the inconvenience and potential risks. These include a full refund for the appliance, supplemented by €170 towards installation costs for a new unit. Alternatively, customers can opt for a free equivalent replacement, also with a €170 installation allowance. For those who prefer not to manage the installation themselves, B&Q will organise a replacement installation at no additional charge. Furthermore, customers who have experienced food spoilage due to the fault can apply for compensation amounting to €85. The company has also stressed that customers should not attempt to dispose of the recalled units themselves, as B&Q will arrange for their collection.

Customer Support and Next Steps

Affected customers are encouraged to contact the dedicated customer services helpline on 1800 946 327 for further information and to arrange for the collection of their faulty appliance. The swift action by the CCPC and B&Q aims to prevent any potential harm to consumers. The recall underscores the importance of product safety regulations and the vigilance required in monitoring appliances for potential defects. Consumers are urged to remain attentive to safety notices issued by regulatory bodies and retailers. While the number of affected units is relatively small, the potential severity of the fault necessitates a thorough and immediate response to protect public safety.

The bottom line

• GoodHome fridge-freezers sold by B&Q in Ireland are subject to an urgent recall.
• A fault in the defrost mechanism creates a risk of fire or electric shock.
• The recall affects specific models sold between February 2022 and April 2026.
• B&Q provides options including full refunds, replacements, and installation services.
• Customers can claim compensation for spoiled food and B&Q will collect the faulty units.